Shipping & Returns
On orders up to $69.99 of invoice, the minimum shipping charge is $7.00
On orders $70.00 to $149.99 of invoice, the shipping charge is $9.00
On orders $150.00 and up the shipping charge is $12.50.
Most items are shipped by Priority Mail or UPS Ground. Priority Mail will be used at our sole discretion on most small light weight packages.
It is helpful if you supply us with both your physical address as well as your mailing address if they are different. UPS does not deliver to P O Boxes. At customer request, we can and will ship by Priority Mail Express, UPS next day air, UPS 2nd day air, and UPS 3 day select service but higher shipping rates will apply. We also can charge the shipping to your UPS account if you so desire. If you have special shipping requirements or dead lines please contact us before placing your order. We will try to accommodate your requests.
We normally ship the next business day after your order is received. You can expect your order in 3 to 7 business days. You will be notified if we anticipate a longer delivery time. Shipments to any Massachusetts addresses are subject to the 6.25% sales tax and will be added to your invoice total. Sorry, we do not ship internationally, only to USA addresses in the lower contiguous 48 states. We do not ship to any APO / AFO / FPO or similar addresses. We do not drop ship.
If you are not satisfied with the item you purchased, please email us within 2 days of receipt of the order. Orders must be returned (Shipping Prepaid) in 7 days after you receive your RTV number and are subject to a 20% restocking charge. After that all orders are considered FINAL. Any returned items must be in original packing and undamaged.